Shipping to a destination within the Contiguous US is included in the slab price. Slabs located in Brazil are included in our free shipping, but need to be received first at our US facility. Receiving destinations outside of the US are custom quoted and will include additional charges. Call or email for details.
Shipping is curb side service unless custom quoted and specifically requested by the purchaser. Lift-gates are NOT included in the original charge.
The trailer truck will pull up to the destination, open the rear door and it is up to the purchaser to remove the product from the trailer. Any client that authorizes the use of a lift-gate at delivery will be charged $100 on a separate bill for this service.
Any damages that may have occurred during shipping, MUST be noted on the driver delivery ticket and signed by the driver in order to receive a refund. Not all damages result in loss of the product and sometimes may be resolved by other means.